Tag Archives: leaky sinks

Bathroom Floor and Shower Remodel

 

pic monkey bathroom

 Our Complimentary In Home Consultation

  • Client addressed issues of water leaking from the shower into to the kitchen ceiling and causing damage to all the drywall
  • Client was concerned as  to why all of the ceramic floor tiles were breaking in the bathroom.

Initial Review Upon Inspection

Photos courtesy of Don Of All Trades

picmonkey 2  picmonkey 3

Upon my inspection I found that these issues were  caused by an improperly built shower base. The previous contractor had laid the ceramic for the shower floor directly on top of the subfloor without any water proofing membrane or concrete. They also used 12-inch tiles for the floor and it’s almost impossible to create a slope for the water to go to the waste drain using that size tile.

The end result was that the tile and grout failed, causing the plywood to absorb the water like a sponge. When it got to a point where the subfloor couldn’t take in any more water it started to leak onto the kitchen ceiling. Not only did it damage the ceiling it also spread from the subfloor in the shower to the subfloor in the bathroom causing the tile to crack and the toilet to move because the wood completely was rotted.

Solution To Correcting This Problem

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Photos courtesy of Don Of All Trades

The original bathroom flooring  was removed. New plywood wood was installed, screening was applied as well as a scratch coat. Our client decided on a  ceramic for their floor tile.  A new toilet and baseboard were also added to this bathroom.

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Photos courtesy of Don Of All Trades

Backer board with a built-in rubber membrane on the outer layer was installed in the shower. All joints were sealed with fiberglass mesh tape. A thin set mortar was applied to fill in all the joints in order to maintain a good tight water seal.

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 Photos courtesy of Don Of All Trades

The original shower pan  was removed. This was replaced by installing new 1 inch plywood on top of the sub floor.  A layer of concrete was added to from  a new base foundation.  Once the concrete had cured, a rubber membrane was installed on top of the concrete. This stage of the floor was completed by adding a final top coat  of concrete.

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Photos courtesy of Don Of All Trades

Our client’s choice of tile was a  ceramic  that was installed on the walls in a subway tile pattern to give it a unique and professional look. Once the tiling process was completed on all shower walls and floor, grout was applied to the tiles. The original fixtures and glass shower door were re installed.

As a professional in the home improvement business, I am extremely fortunate to be able to work with incredible clients. This project involved the  remodeling of their existing bathroom that unfortunately had suffered severe water damage.   Our team at Don Of All Trades Professional Home Maintenance Services was able to  complete this project on time and within the client’s budget! Did we mention our client was extremely happy?  

 

Tip:  Home owners considering hiring a professional to complete a bathroom remodel should take into account that this project could take up to a week or more to complete depending on the scope of the work. Plan accordingly and communicate with your contractor on what the entire bathroom remodel process will entail and be prepared for surprises your contractor may find along the way  i.e.: water damage, faulty wiring, mold etc.  You may have to temporarily use the second bathroom in your home during the remodeling process. So please be patient and work together with your contractor.

Our Project Video Part I

Our Project Video Part II

 

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Value Of Referrals

i love reerrals

re•fer•ral:    “a person referred or recommended to someone or for something”   definition by: http://www.thefreedictionary.com/referral.

COMMUNICATION

COMMUNICATION AND BUILDING PROFESSIONAL RELATIONSHIPS

In any business Communication Is Key. Again, this moment begins as soon as I meet with my clients personally for the first time at their pre booked “Free  One on One Consultation”. As I am in the business of home improvements and maintenance service, miss communication can be a costly expense for both my business and my client. I take the extra time to listen, understand, do the  research and work out a resolution to  make the experience not only a successful one but also a memorable one for both of us. Keeping clients up to date with how a project is coming along is also a good thing. Think of it this way, renovations can be a  temporary life disrupting time. You are there doing drywall work, making the least amount of mess as possible in the kitchen, while mom the clean freak is trying to get dinner ready for the kids before you take them soccer practice. You are actually part of their personal life, in their home and are in the way. It’s stressful enough for both of you and this is  why communication is so important.   Listen to their concerns, questions and issues about what the plan is in their home. Building a professional relationship with your client will go a long way. Get to know them. Let them know that they can contact you with any other questions or concerns in future. Your services shouldn’t just end because the job is done. Your client may require more services or know someone who does in the future. Guess who they’re going to call?

 

Challenges

CHALLENGES

Every project I come across is unique and individual with its own set of challenges, problem solving, completion deadlines and unexpected surprises. I take extra steps to communicate with my clients to make sure they are satisfied from the moment I meet with them at a “free one on one consultation” to the end of the finished project. I encourage our clients to inform us on how the  Don Of All Trades Professional Home Maintenance Services experience was for them and how we can improve. It’s important to get your clients involved in the entire process. Bottom line is they are paying for it.

job well done

IMPORTANCE OF A JOB WELL DONE

If you are a business owner then you can understand and appreciate the value of  referrals. As a I am in the field of renovations and home improvements here in the Durham Region, my finished product represents my company. I cannot stress enough how a “JOB WELL  DONE” with my clients  will go beyond the finished project. A happy customer will do the advertising for you. Beware: A dissatisfied customer will also do advertising for you if their experience with your services or product did not meet their standards and will have no problems telling their friends and family members NOT to consider using your services from bad personal experiences

word of mouth

Word of Mouth is a “Good Thing”. Happy clients will do free advertising for you! People that have had a great experience with a service will want to let others know.  This is a good opportunity to ask your clients for Testimonials. Websites and social media are another form of word of mouth. If your clients are willing, ask them for comments so others can see.  Some neighbours are nosy and are always keeping an eye on what’s going on in the neighbourhood.  When they see your company vehicle in the driveway or sign posted on the lawn, chances are they will ask their neighbour what they got done and want to see the work.  There’s always someone who knows someone who needs something done in their home or apartment. Your clients will also call you back for more work to be done around the house. Treat your clients like Gold. Thank them often for choosing you for their services.  These people are your bosses and without them you wouldn’t be where you are today. Just remember to keep this in your mind-always!

 

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Please visit our website at: http://www.donofalltrades.ca or email us at infodonofalltrades@gmail.com for Advertising information. 

 

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