Have a question or would like to book a complimentary consultation? We’d love to hear from you!
Please call our office at (905)-259-5249 or send us an email at: firstname.lastname@example.org today!
Let’s get your To-Do-ListDone!
Huge Shout Out going to Marta Raptis, founder of Kalina Naturals who’s business gave a Helping Hand Building- Trees of Hope. Thank you Kalina Naturals for your support benefiting Herizon House. Click photo below to find out how this business is making a difference in your community.
Thank you Ginette Vachon & Stephanie Atwood, founders of Tranquility Matters who’s business gave a Helping Hand- Building Trees of Hope benefiting Herizon House. Click photo below to find out how this business is making a difference in your community.
Proud To Service Pickering, Ajax, Whitby,Brooklin, Oshawa, Bowmanville, Courtice, and G.T.A.
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As a local business member and resident of Durham Region for over 20 years, we are trying to make a positive difference through our actions.
We have created our first Tree of Hope that is currently located in our office. Our goal is to fill our tree by December 31, 2015 with business cards from businesses in the General Toronto Area that donate items from the wish list provided below. We are committed to making our communities a better place for women and children.
In order to reach our goal, we are asking for brand new, unopened, still in the manufactures packaging itemslisted in the Donation Suggestion Wish List provided below.
We wanted to take this opportunity to thank Marta Raptis Founder of Kalina Naturals for making a contribution to our Tree Of Hope.
We asked and these two women donated. We want to thank founders Ginette Vachon & Stephanie Atwood Founders of Tranquilty Matters for making a contribution to our Tree Of Hope.
If you are interested in helping us reach our goal, we will keep you informed with regular updates on the progress of our project.
Please get in contact with Don Of All Trades Volunteer Coordinator, Yolanda D’Orazio for the Helping Hands-Building Trees of Hope Campaign via email at: email@example.com if you are able to help.
We look forward to working with you and creating a stronger community in Durham Region.
Donation Suggested Wish List
Single bed fitted, flat sheets
Comforters and blankets
Bath and hand towels
Ladies running shoes and seasonal footwear
New undergarments and bras
Children’s seasonal footwear
Children’s seasonal clothing
Totes and handbags
Small Kitchen Appliances (i.e.: toasters, kettles, coffee makers, small microwaves, crockpots, etc.)
Cutlery and Serving Utensils
Pots and Pans
Non Perishable Food Items
(All Food Donations Welcome, Including 🙂
Canned soups and vegetables
Pancake mix and syrup
Cooking oil and spices
Pasta, noodles and rice
Crackers, nut-free granola bars, school snacks
Gift Cards and certificates for restaurant’s, etc.
Thinking of remodelling for the holidays? If you are looking for remarkable deals on all your home improvement and home repair needs in Durham Region, then Don Of All Trades Professional Home Maintenance Services is the place to call for …great savings!
Services You Can Trust
When you call Don Of All Trades Professional Home Maintenance Services, you can rest assure you are not only dealing with an experienced, knowledgeable and reasonably priced Home Improvement organization, you are also getting an opportunity to book a complimentary one on one consultation. Communication is key. We take the time to listen to what You want and Expect. It’s the perfect time for you to ask questions, address concerns and get you the best price possible.
Independently Owned and Locally Operated
Fully Insured and Licenced
Proud to service the Durham Region Community
Enjoy great savings on:
Save $$$ on Light fixtures, mirror and curtain rod installations.
Save $$$ on Drywall repairs and appliance installations.
Save $$$ on Painting and staining.
Save $$$ on Bathroom remodelling, toilette replacements, sinks, and tiling.
Save $$$ onBathtubs, vanity installations, faucets, showers and so much more!
So Who Else Can Benefit From Our 10% Off Home Remodelling and Home Repair Holiday Discount?
First Time Home Buyers
Getting Ready To Sell
Seniors Living At Home
Wondering if your project or home repair is something we do?
Previously this week I had a client hire our services to redo a slab front walkway. My client decided to incorporate some of the original slabs along with the new. Items on the list to purchase in order to complete this project just to name a few was screening product, new slabs to replace broke ones. Gaiters edge, and landscaping spikes.
I basically tore out everything and started from scratch. My client was addressing major water damage issues. We corrected the problem by putting 1/4 inch slope going away from the house with the screening and the new slabs.
Using gaiter edging, will keep all slabs in place even after the frost gets to it. New grading should correct the water situation. Doesn’t look like a big job, bit don’t kid yourself!!! 30 feet of new walkway is more time consuming work that you may think. Don’t forget the front steps were moved and replaced back due to the fact they were sinking. All in all, the front walkway looks so much better, is safer and adds more curb appeal.
I have included some of the before and after photos.
I cannot stress the importance of providing excellent customer service and providing top-notch work. Below are just a few wonderful comments our clients have to say about our services. Bravo to our team here at Don Of All Trades Professional Home Maintenance Services!
1: I cannot say enough positive things about the work that Don D’Orazio from Don Of All Trades did at my home. Don was professional, prompt, extremely clean and true to his word on the cost of the project. He is honest in all of his business dealings and very trust worthy.
Don is one of the few contractors I have dealt with who does what he says he will do and who shows up when he says he will on time and finishing the work on the day discussed.
Dealing with Don means a job well done with no surprise invoices at the end of the job. The quality of his work was absolutely first-rate and I will continue to use his services and would highly recommend him to anyone.
Mary Anne P | Ajax
2: Actually Dan, I’m the one that’s thankful. You did a great job and you can be sure that I will be calling you back. Both my wife and I are pretty excited to have someone we can call for any job around the house big or small. You provide a valuable service and at a fair price but best of all, you actually care about the quality of your work. Many Thanks again!
Greg | Ajax
3: Don of all Trades was approached to do a bathroom renovation, one designed to accommodate the needs of a 97-year-old veteran. The subsequent renovation became a full-scale reconstruction going far beyond the original. Many contractors might have walked away from what Don was facing, but being a consumer professional, he stayed the course while remaining within the budget, creating a walk-in shower complete in both form and function. I would have no hesitation in recommending Don for any project.
Gorden | Ajax
4: Hi Don:
Just wanted to thank you for the excellent job you did of my kitchen and bathroom floors. Looks great! I know it will make a big difference to me in making it easier for me to keep up without having to bother other people. I also appreciate very much that everything was completely cleaned up when you left. I will be sure to let others know and if I have other work needing done I will most certainly think of you first! Again many thanks
The majority of the public work hard and long hours in this country. The weekends come and go. For some of us the weekends are the days of catching up and getting errands done at home. There’s just never seems to be enough time to get things done and to really enjoy and relax on the weekends. It’s no wonder some of us are tired and seem miserable. For some companies in retail for example, weekends are the 2 days they rely on for the best sales and profits. When I go into a store to shop, I’m not thinking about the store’s sales increases. First thing on my mind as a customer is to get in and get out. I don’t have the patience for long lineups and poor customer service. I know once I’m done I have to load and unload my vehicle once I get home and get everything put away. Been there. Done that. One more thing off the list.
New outlets of advertising a businesses is always changing. Avenues like social media, internet and you tube for example are just a few tools to name to get your brand out there to the world. Bottom line though, Customer Service will always remain the same and should be considered a #1 priority on your list in any business. How you practice Customer Service skills can create a positive or negative impact on your business. Below are a few tips and ideas on how to improve your customer service skills to get the best results in your business.
Always Greet Your Customers
So at 8am in the morning, your customers are the first person they see to the start of their day. You as an employee or store owner could just make that customer’s day so much better and take some of the anxiety away by just simply greeting your customers. Nothing makes someone feel better than actually being noticed with a pleasant “Good Morning!” or “How are you today?” I’ve experienced customers getting actually “thrown off guard” and looking behind them thinking you’re talking to someone else, when in fact you’re talking to them! It makes a person feel comfortable and important. It’s a wonderful feeling knowing that your organization was a truly great experience for them and will come back over and over again.
Treat Your Customers With Respect
Always remember to treat your customers with respect. These are the people who pay you, your employees and the bills! Treat them like they are your guests. Provide great customer service. Make them feel that they can come to you if they need any assistance, have any questions or concerns about a product or service. There is never such a thing as a bad question. If you don’t have an answer for them, let them know that you will find someone who can! Go above and beyond.
Talk and Chat With Your Customers
Over the years I’ve made it a mission to get to know our customers by name. Building a relationship with our customers is one of my top priorities. You’d be amazed how much a customer is willing to tell you about themselves. Hey, they are human beings too just like everyone else. Your customers will come back to you time and time again and refer your business to others because that special relationship and pleasant experience. Wouldn’t you want to be somewhere where everyone knows your name? Doing a simple gesture as chatting with a customer can be a very powerful tool. It can let an owner know about how well their businesses is doing and or any improvements and suggestions that can be made to improve it.
Interact With Customers In A Related Way
Again interacting with your customer can give an owner important information about their organization. Your customers are the best critics of your business. Every day in the land of running a business presents its own and unique challenges. Invite positive or negative feedback. Putting up a “suggestion” box in an area of your business is a great way to get your customers involved. This can give them a sense of involvement in your organization. Sure you may find some negative feedback but use this as an avenue on how you can improve your business. This is what’s going to make your business stand out from the competition. Act on them in a timely fashion. Deal with complaints in a quick and professional manner. There’s always going to be an unhappy customer in any organization but it’s how you deal with them and their issues that can make the difference of getting that customer’s issues resolved with a positive conclusion at the end of the day. Learn how to listen to your customers concerns or bad experience. Then act on them. It’s all about doing the “right thing.”
Turn Up To Work With A Positive Attitude
Customers pick on your attitude. Leave your personal issues at home. We all have bad days at work but no one will notice it more than your customers. If you are a business owner, learn to treat your employees with respect and acknowledge their accomplishments. Letting them know what a great job they are doing will uplift their spirits and make them feel appreciated and will work harder for you. When your staff are happy, they’ll come to work with a positive attitude and the customers will see this. Issues at work should be dealt in a professional matter in the appropriate place like your supervisor’s office or Human Resources Department. There’s nothing worse than hearing staff complain about issues while your customers are shopping or using your services. It makes it a negative impact on the business and bad experience for the customer. People don’t want to be around miserable people and it’s not professional.
Understand Your Customers Needs
Every customer is unique and important. If you are in the grocery retail chain business, you may have a client that has a peanut allergy and requires peanut free products that you don’t carry but the competition does. What would you do? Here’s a great example of understanding your customers needs. If it’s possible, perhaps you could possibly find out where these particular products are sold and see if you could find a supplier that can carry them in your store. This suites your customers needs and will ensure they will be coming to your location for this particular product. Simple little solutions like this can make a customer feel important and give them reassurance knowing that you are there for “them.”
Discover The Impact You Have Around Customers
I remember a situation where I had a regular customer come in one morning. He came in to buy a particular bread that we baked every morning for his wife who was at home extremely sick. He was anxious to get home. I couldn’t give him the bread as it was still baking and would require some time to cool down before I could place them in plastic bags along with the label. Really there was nothing I could do. He was so persistent and getting upset. Because I have such strong customer service skills, I asked him if he lived very far. He was surprised I asked this question. He replied about 5 minutes away. I offered a solution. I made a deal with him. Once the bread was ready I would personally purchase the bread come to the house on my break and deliver it to him and his wife. He was shocked that I would do something like this. He thanked me so much and said he would come back later. 2 weeks later he came back to the store with his wife and other family members. He introduced me to his wife and wanted to personally thank me for the nice gesture I offered. It was a wonderful feeling and whenever they came in to shop they always came to see me or request for me to help them with any assistance. Sadly to say, his wife passed away. To this day I will always remember the opportunity of meeting this wonderful man and his wife. So as the title says: Discover The Impact You Have Around Customers. In this case I feel these customers had more of an impact on me that day then the other way around.
Excite Your Customers About Your Products
It’s always exciting when a business has a new product or service that a customer can benefit from. Don’t keep it a secret. Let everyone know about it. Do research and education your staff on it so that they all have a better understanding. This way they can communicate back to the customer. Whenever we have a special offer, I can’t wait to tell the world about it. You’re customers pick up on that excitement and interest and will want to know more about it and tell their friends and family about it. Great deals or campaigns can be advertised via so many avenues today. Social Media, Campaigns, Emails, Flyers , Newspapers or Store Front Signs are some great ways to advertise. Customers can’t wait to tell others about a New Product they benefited from!
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Here’s some great tips and tricks you can use almost anywhere around the home and some of them may surprise you!
Vinegar For Removing Paint on Nylon Brushes
1- Soak gunked-up nylon brushes in hot vinegar for up to 30 minutes to remove paint and soften the bristles. Afterward, wash them in hot, soapy water, brushing off paint as needed, then rinse and let dry—good as new.
Lemons For Removing Mold
2- Take a lemon wedge, rub it in the corner where tile meets the porcelain tub, and run it up and down over the caulking. Let it sit about 15 minutes, checking it about halfway through (at which time you can reapply). Rinse the tub then clean it as usual.
How To Protect Your Fingers While Hammering A Nail
3- Hardware and hair products can live in harmony and come to your rescue when you least expect it. For example, when it comes to keeping a nail steady on the wall, sometimes, especially if you are driving it from an awkward position, there’s nothing better than to hold it steady with a wide-tooth comb.
Using Caulk On Baseboard
4- Always have a bucket of water with a rag in it. Cut the tip at an angle as small as you can and still fill the joint. Wet your finger and press as you run your finger down. Do a small section at a time maybe 4-6″ and wipe your finger on the rag. Trick is to use only as much caulk as needed. When the correct amount if applied your finger will just flatten the caulk and not remove much. It takes time to master but worth it in the end. If you have white baseboard and white walls there is no need to paint. If your walls are dark you may need to paint. The wet rag and wet finger are key. Along with not too much caulk.
Keeping The Mess To A Minimum When Drilling
5- Fold a Post It- Note to catch dust when drilling. The Post It-Note holds the dust!
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